Product Uses Cases
LabStats uses Snappysas full circle to understand its customers, build solutions for them, and gauge the success of those solutions after launch.
They start out by conducting surveys and collecting feedback from their users, directly in-app from their most invested users. Using this insight, they are able to build features into their product with great success.
Following release the team can collect more feedback in-app from users who have tried out the feature and refine the feature as necessary.